Shipping & Disclaimers

Shipping

We can delivery to the Maryland/DC Metro Area as well as select areas of Virginia and Pennsylvania. When you place an order, we will calculate delivery fees for you based on the mileage distance and the shipping option you choose. We have four available shipping options; (1) Pick-Up in Store, (2) Delivery only, (3) Delivery & Set Up only, and (4) Delivery, Set Up, & Strike.

The Pick-Up in Store option is completely free of charge and only requires the client to pick up the ordered items from our showroom. When picking up, keep in mind that balloons take up a lot of space and you should bring a large empty vehicle to transport your items. Pick up trucks with open beds are not recommended for transportation of balloons.

Delivery includes only the transportation of ordered items. Set Up includes the placement of all items ordered in accordance with client’s requests. This also covers rental items ordered by phone or by visiting our showroom (i.e. chair covers and sashes put on chairs, ceiling draping hung, up-lights set & put in place, etc.). Strike includes a member of our staff returning to your event after it has finished to break-down and retrieve ordered items. All balloon items available for order on our website can be made disposable for the client to keep or dispose of themselves. Because some items may be cumbersome in size, we offer strike on every order to allow a stress-free event for clients who prefer a less hands on approach on the décor.  

Dye Lots Disclaimer

ACTUAL COLORS MAY VARY due to the variations in computer monitors and browsers. Not all computers are calibrated equally and may have different capabilities to display colors. We attempt to edit each photo to replicate the true color as best as we can, but please understand that we cannot guarantee that the color you see accurately portrays the actual fabric color. If it is important to see the exact color, we highly recommend that you visit our showroom to see the swatch in person before placing your order. After seeing the sample, please keep in mind that even the sample may vary slightly from the actual product due to dye lot changes that we cannot be responsible for.

 

Note: Although products have the same color name, it is not guaranteed that they are the exact same color. Please do not assume the color name to match the color you would imagine it to be. For Example, if a fabric has the color name “Tiffany Blue”, it does not mean it will necessarily match what some people would consider “Tiffany Blue”. Please do not order based on color names, always reference sample.